Cookie Policy
How we use tracking technologies to improve your experience on api-glow.com
Last updated: March 2025
Current Status: Tracking preferences not set
At api-glow, we believe in transparency. This policy explains exactly what tracking technologies we use on our website and why they matter for your learning experience.
We use various tracking methods to understand how visitors interact with our budget education platform. Some help the site function properly. Others help us improve content based on what actually works for people trying to learn financial management.
What Are Tracking Technologies?
Tracking technologies are small files or scripts that collect information about your browsing behavior. Most people call them cookies, but there are actually several types working together.
When you visit api-glow.com, your browser stores these tiny data files. They remember things like your language preference, whether you completed a lesson, or which articles you found helpful. Not all tracking is the same—some files are essential for the site to work, while others help us understand what content resonates with our Vietnam market audience.
Think of it this way: essential cookies are like the foundation of a house. You can't remove them without the whole structure collapsing. Analytics cookies are more like windows—helpful for seeing what's going on, but technically optional.
Types of Tracking We Use
Essential Functionality
These make the website actually work. Without them, you couldn't navigate between pages, access your learning progress, or maintain your session when moving through our budget foundation modules.
We can't give you an option to disable these—they're required for basic site operation. When you log in to track your course progress, that's an essential cookie remembering who you are.
Performance Analysis
These help us understand which educational content actually helps people. If everyone bounces away from a particular lesson page, that's a signal we need to rewrite it. If a budgeting calculator gets used constantly, we know to create similar tools.
We collect anonymous data about page views, time spent reading, and navigation patterns. This information never identifies you personally—we see trends across hundreds of visitors, not individual behavior.
Learning Preferences
When you adjust settings like text size, toggle between example currencies, or bookmark certain financial planning resources, preference cookies remember those choices. They save you from having to reconfigure everything each visit.
These create a personalized experience without storing sensitive information. Your browser remembers you preferred VND currency examples over USD, for instance.
Marketing and Outreach
If you arrived here through a social media post or online advertisement, marketing cookies help us understand which promotional channels actually bring interested learners to our platform.
We use this data to focus our limited marketing budget on channels that work for Vietnamese audiences interested in budget education. These cookies can be declined without affecting your ability to use the site.
How Tracking Improves Your Experience
Here's what happens behind the scenes. When someone from Hòa Bình visits our expense tracking guide and spends fifteen minutes reading it, we learn that's valuable content worth maintaining. When another visitor clicks away after ten seconds, we investigate why the page isn't connecting.
We've completely rewritten course modules based on this feedback. One section about emergency fund calculations had a terrible completion rate—turned out the examples used unrealistic salary figures for Vietnam's market. Analytics revealed the problem, and we fixed it.
Performance data also helps us optimize load times. We discovered mobile visitors in areas with slower connections struggled with image-heavy pages. We compressed those images and saw immediate improvement in engagement from rural provinces.
How Long We Keep This Data
Essential cookies last as long as your session—usually until you close your browser. Preference cookies might stick around for a year so your settings persist across visits.
Analytics data gets anonymized and aggregated within 24 hours. We don't need to know that specifically you visited on Tuesday—we just need to know Tuesdays see higher traffic than Sundays.
Marketing cookies typically expire after 30 days. If you clicked an ad in January, that tracking becomes irrelevant by March.
Your Control Options
You have several ways to manage these tracking technologies. The simplest is using the decline button at the top of this page—it removes all non-essential tracking immediately.
Your browser also gives you control. Every modern browser includes settings to block third-party cookies, clear existing ones, or prevent all tracking entirely. The trade-off is that some site features might not work as smoothly.
Browser-Specific Instructions
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
Most mobile browsers include similar options in their settings menus. Look for privacy or security sections.
If you decline all tracking, you can still access every educational resource on api-glow.com. You just won't get personalized recommendations or have your learning progress tracked across sessions.
Third-Party Services
Some tracking technologies come from services we use to operate the platform. Our hosting provider uses cookies for security and load balancing. If we embed a video tutorial from another platform, that service might use its own cookies.
We try to minimize third-party tracking, but some is unavoidable for a functional website. We vet these services and only work with providers who respect user privacy.
- Analytics services help us understand traffic patterns without identifying individuals
- Payment processors use cookies to prevent fraud and complete transactions securely
- Content delivery networks optimize load times across Vietnam's varying internet speeds
- Email service providers track whether our course update notifications get opened
Each third-party service operates under its own privacy policy. We can't control their practices, but we can choose not to work with services that don't align with our values.
Updates to This Policy
Technology changes. Regulations evolve. We might start using new tools to improve the learning platform. When that happens, we'll update this policy and change the date at the top.
Major changes will be announced through our usual communication channels. Minor clarifications might happen without fanfare—check back occasionally if you're curious about our current practices.
We're based in Hòa Bình, Vietnam, but we follow international best practices for data handling. Our goal is to be more transparent than legally required, not less.
Questions About Our Tracking?
If something in this policy doesn't make sense, or you want more details about specific tracking technologies, reach out to us directly.
info@api-glow.com